Privacy Policy

Prviacy Policy

We take our customers privacy seriously and we will only collect and use your personal information as outlined below.

This policy describes how we deal with the personal information we collect for our dealings with you. We will only collect information where it is necessary and relevant and we will not keep longer than is necessary for the fulfilment of the intended purpose, Our Privacy Policy fully complies with the Personal Data Protection Act 2010 and represents the industry’s best practices.

  • Collection of Personal Information
  • Updating Your Personal Information
  • Security of Your Personal Information
  • Disclosure of Personal Information
  • Collection of Computer Data
  • Changes to the Privacy Policy

Collection of Personal Information

Simply K Sdn. Bhd. is a Malaysia incorporated company carrying out business through our website known as does not sell or trade customer’s personal information collected online with third parties.

You hereby agree that Simply K is permitted to disclose personal information collected online to parties within our corporate group and sister companies, and authorized appointed third party for internal use only.

When you create a Simply K account, the personal information we collect may include your:

  1. Name
  2. Delivery Address
  3. Email Address
  4. Telephone Number
  5. Mobile Number
  6. Date of Birth and Identity Card Number
  7. Gender

In the case of a company, we require the following information:

  1. Company Name
  2. Delivery Address
  3. Email Address
  4. Telephone Number
  5. Mobile Number
  6. Company Number
  7. Name of Contact Person and designation

The personal information we collect from you will be used in some or all of the following circumstances:

- To deliver the products you have purchased from website
- To update you on the delivery of the product and for customer support purpose
- To provide you with relevant product information - To process your orders and to provide you with the services and information offered through our website and which you request
- Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics or consuming habits and spending; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

You hereby authorize us to pass your name and address on to a third party in order to make delivery of the product to you (for example to our logistic, courier or supplier).

When you register as a user on the website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You hereby agree for us to share your personal information with our sister companies to send relevant marketing materials to you. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

Payments that you make through the Site will be processed by our authorized payment gateway and that you agree for us to share your personal data with our payment gateway provider. You must only submit to us or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched, and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We do not assume any liability for misuse of passwords unless this misuse is our fault.

Updating Your Personal Information

You can update your personal information anytime by accessing your account on the website.

Security of Your Personal Information

Simply K ensures that all information collected will be safely and securely stored. We protect your personal information by:

- Restricting access to personal information by third parties (unless such third party is appointed by the Company to assist in connection with the Site). The Company shall not be responsible for any disclosure of personal information made by such third party.
- Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it's no longer needed or non-active members within 7 years for our record retention purposes

Disclosure of Personal Information

We will not share your information with any other organisations other than related companies, sister companies and those third parties directly related to the delivery of the products you have purchased from the website. However, such information will be disclosed if the consent of the customer has been obtained or is in accordance with and is required by applicable laws and regulations. Simply K committed to complying with the provisions of the Personal Data Protection Act 2010.

We may however use your contact information to send newsletters from us and from our related companies.

Collection of Computer Data

When you visit website, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

- Your computer's IP address
- Browser type
- Webpage you were visiting before you came to our site
- The pages you visit within
- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information. We will destroy this information when it's no longer needed or non-active members within 7 years for our record retention purposes

Changes to the Privacy Policy

Simply K reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

Enforcement, Questions and Complaints If you have any questions or complaints about Simply K’s Privacy Policy or data processing, please do not hesitate to contact us at

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